We don’t profess to be a glitzy agency with exuberant fees. We are also not an in-house service that can only complete your work in four weeks. 

We are an in-house creative service team that truly understands our business. Why? Because we do it every day for our own Council, and in most cases, they face the same issues our clients do. However, we have developed a successful methodology that works. It’s not rocket science; it’s common sense.

Our methodology

  • INSIGHT

    Our consultation team has developed unique techniques and tools to help our clients understand how, where, when and what information our residents, businesses, and stakeholders need. This ensures they feel informed and part of the decision-making process.

  • DESIGN

    Hackney Design Studio believes insight-driven design is paramount. Without understanding, relevance is lost in an information-packed world. Our creative team of graphic designers, animators, videographers, and trainers, ensures every design is insight informed.

  • IMPLEMENTATION

    To maximise campaign impact, understanding information delivery is key. Hackney Design Studio excels in comprehensive campaign delivery, ensuring your correct content reaches the right audience at the optimal moment via the most effective channels.

  • EVALUATION

    Councils often struggle to consistently evaluate their communications campaigns. Evaluation is crucial to the success of any communication, marketing, or campaign effort. We prioritise building follow-up mechanisms into our campaigns from the outset.

ENGAGEMENT

Why work with us?

As a local authority ourselves we can't generate a profit, we can only recover our costs, so we don't charge an arm and a leg. We have a proven track record, and we can help teams and engage with senior leaders and politicians to explain why it is at times internal teams need external support.

Here is what our clients think?

“I was able to work with the Hackney Design Studio on a pan London Public Health campaign. I would very much recommend working with the team, who were so easy to work with, really patient in responding to our needs, understood the nuances of the stakeholders, and were excellent at effective collaboration between partners, that included both senior professionals and the Public. The team were flexible, responsive and timely, and most of all they ensured that our end products are something our audiences can relate to.”

Dr Leonora Weil, Public Health Consultant
Director of the NHSE London Legacy and Health Equity Partnership (LHEP).

“Partnering with Hackney Design Studio, we've successfully delivered several London-wide campaigns, most notably Keep London Safe. During the unprecedented pandemic, initial central government messaging proved ineffective for the capital. We required a team capable of swift action, thorough targeted research, and the development of a clear, accessible campaign with adaptable resources for each local council. The campaign's success led to highlighting the value of local Councils as a strategic mechanism for distributing information to their populations and its subsequent evolution into the face of London's vaccination programme.”

James Odling-Smee, Communications Director, London Councils.

Hackney design studio was fantastic to work with on our annual report. They quickly understood the brief and were open to and flexible with our specific requirements. They delivered everything on time, within budget and to a high standard. Their responsiveness and attention to detail made the whole process smooth and stress-free and the end result was a sophisticated and attractive report. We really appreciated their professionalism and creativity— would definitely work with them again.

Sophia Hadjipateras, Communications Manager, North London Waste Authority